Shop · Updated September 7, 2026

Respond to Customer Reactions Before Finishing a Sale

Distinguish price feedback at a display from the customer waiting at your register.

Quick answer

Watch the face above the customer and the matching reaction record in Showcase. Revise a rejected offer; when the customer accepts and reaches the counter, serve them there to complete the transaction.

Read the reaction against the right relic

The recording shows customers reacting beside individual cases. A face at one display should be associated with that offer, not every item in the room. Open that case and compare its response record before changing a different relic’s price.

Showcase with an angry response recorded at base price five hundred and quality-adjusted total seven hundred
The reaction column records 500 against the angry face; the selected relic’s +40% Quality produces a Total of 700. This is a recorded rejected price, not a recommendation. · Image sourceOpen full-size image ↗

Use known examples, not guessed thresholds

In the guided sale, a recorded price of 70 sits beside the angry face. The player changes the base price to 50; the customer then appears at the counter with a smiling face. Those two observed states show a rejected offer followed by acceptance for that tutorial item. They do not identify every intermediate boundary or establish the same price for other items.

Tutorial observationNext action
Angry response recorded at 70Revise this relic’s offer
Smiling customer at counter after setting 50Serve the customer at the register

Complete the register step

The tutorial’s next task explicitly points to selling at the counter. A happy reaction alone is not the wallet change. Move to the register and interact; the recording then shows the wallet increased from zero to 50.

Customer at the counter with a smiling reaction and task to sell the relic
A favourable reaction does not itself finish the sale: the tutorial then directs the player to the counter. · Image sourceOpen full-size image ↗

Continue managing the remaining displays

During ordinary opening hours, customers can inspect and react while Will serves someone else. After a sale, check which case became empty and which offer was rejected. The footage supports these visible states, but no theft, queue timeout or reputation penalty is inferred from them.

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